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Ken Schafer

I’m an artist and entrepreneur living in
Toronto, Canada whose principle interests
are music, art, design, technology.

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The Web Is a Customer Service Medium (Ftrain.com)

Up: Colorless Green Ideas [] «^» «T» Thursday, January 6, 2011 The Web Is a Customer Service Medium By Paul Ford I look forward to your feedback. I sometimes chat with people in the book- and magazine-publishing industries. They complain to me about the web. They worry about what is being lost. They…

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